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Hotel management involves more than just housekeeping services—restaurant service operations also play a crucial role in the development of this service industry. So what exactly is restaurant service, and what kind of jobs can you pursue after graduation? Let’s explore this “hot” specialization in the article below!
1. Understanding Restaurant Service Operations
- Restaurant Service Operations (in English: Restaurant Service) is a specialized field within hotel and restaurant management focused on culinary culture. The job involves managing various aspects of food and beverage services, banquets, conferences, and events.
- The goal of this specialization is to train graduates to become talented, professional, and ethical individuals capable of working in the restaurant and food service industry. Students gain practical skills, the ability to learn and develop new recipes, and serve customers in innovative ways. They are trained in restaurant operations, food service management, menu development, event planning, and more. They also gain strategic planning skills and the ability to manage food and beverage services, create business plans, and professionalize customer service for both domestic and international clients—ensuring that restaurants and hotels operate effectively and with clear purpose.
- Students majoring in Restaurant Service Operations will acquire knowledge and skills in restaurant and culinary service management, such as tourism quality management, tourism analysis, meal planning, menu design, and nutrition. They will also study key specialized subjects such as Tourism Quality Management, Commercial and Service Accounting, Tourism Analysis, Meal Planning Methods, Menu Development, and Nutrition Studies. The program also emphasizes soft skills, communication, negotiation, and customer guidance—essential for a successful career in this field.
2. Career Opportunities in Restaurant Service
Restaurant service operations continue to offer excellent job prospects. With restaurants and hotels growing rapidly, students trained in this field rarely face unemployment. Graduates can pursue roles such as:
- Culinary event coordinator in restaurants and hotels;
- Working in government departments related to restaurants, tourism, and culture;
- Consultant, organizer, or manager at food and beverage businesses, upscale restaurant or café chains, and banquet or conference centers;
- Employment in government or non-governmental organizations;
- Restaurant manager, food service manager, or customer care/service manager in the F&B sector;
- Business development specialist in tourism and hospitality services;
- Advancement to roles such as operations director, department head, or human resources coordinator.
3. Salary in Restaurant Management
Similar to other fields in the tourism sector, restaurant management offers competitive salaries. Starting salaries typically range from 8 to 10 million VND per month, excluding allowances and tips from customers for excellent service.
4. Ideal Traits for a Career in Restaurant Service
In any service-oriented field, especially one focused on customer satisfaction, the most important quality is prioritizing the customer’s needs. Other key traits include:
- Patience and perseverance;
- Remaining calm under pressure;
- Problem-solving skills;
- Understanding customer psychology;
- Solid experience and professional knowledge;
- Good health and physical stamina;
- Dynamism, responsiveness, and creativity;
- Strong communication skills and fluency in foreign languages;
- A passion for learning and discovering new culinary trends, both local and international.
After reading this article, does restaurant service still feel unfamiliar? Come experience student life in the Hotel Management program at the Faculty of Tourism – Dai Viet Da Nang College, where you will study and practice essential hotel management skills, including restaurant service operations!